Privacy Policy

At Smartre Training we understand and respect the privacy of our clients and the public. We try to handle personal information in a way that is fair, legal and ethical.

We are one of Australasia’s leading independent real estate training businesses. We collect and hold information that helps us find, serve and train real estate agents.

For marketing purposes we may collect information about a real estate agency either from the public domain or by contacting the agency. The only personal information we may collect is name, gender, position and contact details of the leader or key staff.

Real estate agents and staff who become our clients may disclose personal information such as financial results which is treated with utmost confidentiality unless it is given to us for the purpose of competing for an award or for publication.

Prospective employees may be asked for personal information such as employment history, marital status, date of birth, drivers licence etc which will be treated confidentially. Personal details of people who enquire about a career in real estate may be forwarded to an appropriate real estate agency.

We only gather information that is in the public domain or willingly disclosed to us. The ways we gather personal information include:

  • You make an enquiry about our services

  • You apply for a job with us or enquire about a career in real estate

  • You visit our web site or register on one of our mailing lists

  • We doorknock or call you to market our services

  • You become a client or debtor of our agency

  • You directly disclose to us personal information for a specific purpose

We do not use personal information for purposes outside our core purpose of providing real estate training and consultancy. We do not sell personal information. We will not provide personal information details to any third party or to any country outside Australia and New Zealand without your permission, although computerised data may be kept in cloud databases.

Please contact us if you would like to know what information we hold about you. If it is inaccurate, please tell us so we can correct it. Also contact us if you are receiving marketing materials from us that you do not want to receive.

Electronic privacy

If you visit our website it is possible that a small amount of data, or ‘cookie’, will be stored on your computer. Cookies do not contain personal information about you and do not identify you personally. However they can be used to customise content and advertising when your computer accesses the internet. You can use your browser settings to accept, decline or delete cookies. Our website is viewable if you disable the cookie function although it may mar some advanced features. 

Some of our web pages may contain electronic images known as web beacons, which allow us to count users who have visited those pages and to deliver co-branded services. We may also include web beacons in promotional e-mail messages or newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personal information but they are a technique used to compile aggregated statistics about usage. Web beacons collect a limited range of information including the time and date of page view, cookie number and description of the page on which the web beacon resides. 

If you have any privacy concern or question that you feel has not been adequately addressed by our staff, please contact Adam Horth at connect@smartretraining.com.au. Thank you.